How To Say Welcome, How To Be Appreciated
Chapter 9: Building a charismatic social image
Lesson 1: Pay attention to the shape of the gesture,
you can ask for a professional design
The annual film awards ceremony becomes a stage for female stars
to show off their charm and beauty.
They invite professional designers to design dresses and accessories,
spending a lot of effort hoping to attract attention.
Before the awards ceremony,
they could try on clothes
until they were tired,
but when they hit the red carpet,
the audience discovered that
80% of female stars chose dresses
with a simple
but distinctive design style separate.
The stars are also afraid of “incidents”,
afraid of accidentally not dressing well,
possibly losing their image,
the next day will be commented by the media
and the press as sloppy and sloppy.
Stars standing on stage always consider beauty
as a measure of their success,
thus deserving of the audience’s support.
Although it is incorrect to say that
judging others by their appearance is incorrect,
it is undeniable that people like to see
and evaluate things through their visual perception.
From the eyes to the heart,
this saying is not wrong.
We often use the outside perception from the eye
to judge the inner qualities of the other person.
when we see a person wearing slippers,
a tank top,
dyeing his hair blonde,
we will frown,
thinking that this is a spoiled,
When we see a person wearing a neat white shirt,
we will think that the other person is polite,
and lives a disciplined life.
Psychology says that the first impression is the impression that
the other person leaves on us in the first conversation.
Once this impression is formed,
it will occupy a dominant position in the other person’s mind,
and can even decide whether the other person will continue
to cooperate with you or not.
Research in psychology proves that
the impression left when people communicate for the first time will stay
for a very long time in later life.
This impression also directly affects people’s judgment
and subjective assessment.
first impressions are formed through external features such as clothing,
shape and appearance.
Therefore, if we want to leave a good first impression on others,
and make others want to care and continue to communicate,
we must first start with creating a perfect image of ourselves.
What is a good image?
It’s not at all asking us to be absolutely gorgeous
– unless you’re a natural beauty,
it’s easy to get people’s attention.
The “beauty” we speak of here has three aspects:
generally pleasing to the eye,
2) Suitable for yourself,
including suitable for your body shape,
and professional characteristics.
3) In line with the needs of the environment,
a lot of young people at work,
very similar to the main character in the example below,
have image problems.
Thuy Nga is the company’s secretary.
She is a young,
her biggest hobby in her free time is walking
around the street to buy things.
she had to “press her belly” to buy a pair of high-heeled shoes that
she had liked for a long time.
These shoes have a pointed toe,
and an eye-catching yellow color,
an exclusive product of the French designer,
extremely fashionable and beautiful.
The next day,
Thuy Nga wears high heels,
wears a black strapless shirt,
looks like a movie star,
the mood also becomes extremely happy,
on the way only thinking about what her colleagues will admire,
and how to praise yourself.
But after going to the office,
she discovered that her colleagues were all looking at her with strange eyes,
her best friend Thu Huyen walked over and softly said:
“These shoes are very expensive, aren’t they?
And this strapless top,
but why do you wear it to work?”
At the end of the time,
the director called Thuy Nga to the office,
her face was not very happy
when implying that the high heels
and too revealing strapless shirt were not suitable for working.
Thuy Nga feels very warm.
Thuy Nga is a young person,
likes to be beautiful,
this is very normal,
but she does not pay attention to the careful
and proper characteristics of office fashion.
if your job is fashion like a stylist,
you can dress according to your own personality.
But traditional office work like clerical needs to be a little more serious.
In the office,
we should not wear clothes that are too special,
high heels and strapless tops will leave a feeling of unrealistic,
unwary to others.
Women like to be beautiful; with shoes,
you can wear heels or shoes of medium height,
either dark or light color,
as long as the style is not too weird;
and the dress should also be dignified,
deep-cut tops to reveal the bust
-and too short skirts are not allowed.
In addition to paying attention to our serious
and proper appearance,
our gestures are also extremely important.
Some elders commented on young people as follows:
“Look, you can’t stand up,
you can’t sit down.”
As a child,
scold like that,
we also find it normal,
nothing to worry about.
But after we go to work,
these bad habits will make us depressed,
even make us lose opportunities at times,
like Minh Lam below.
Minh Lam has a bad habit,
which is shaking his legs.
When he talks,
watches movies with friends,
just sitting down makes his legs vibrate non-stop,
like being wound up.
An unfriendly person,
seeing that action,
considers him “not serious”;
and friends who understand him say:
“He’s an honest man”.
You have also advised many times,
but he said:
“Don’t go into details,
after so many years,
I’m used to it.”
Once, this habit caused harm to Minh Lam.
The big company he had been keeping an eye on finally responded,
telling him to go for an interview.
He was fully prepared,
confidently walked into the interview room,
and as soon as he sat down,
he involuntarily shook his legs.
This move was considered
by the interviewing director as “arrogant,
or “excessively tense”,
he felt that the young man in front of him was not careful,
and eventually dismissed him.
we must check ourselves to see
if there are small movements that cannot be corrected like Minh Lam.
it must be corrected soon,
not because of disregarding the small details
that leave a bad impression on others.
in work and in life,
there are certain rules,
it’s not an outdoor stage wearing a baggy T-shirt and ripped jeans,
singing if you want to sing,
dancing if you want to dance.
We should pay attention to the shape of our gestures,
to make others have a good impression of us,
to help us have good communication relationships
and good luck in our career.
In many cases,
and gestures will make us attractive in communication.
To go through this to make a good impression on others,
we need to pay attention to the following two points:
(1) Harmoniously coordinated outfits
Pay attention to your own image,
the most basic thing is to pay attention to how to combine clothes.
It is necessary to adhere to the inherent principle of combining shoes,
hats and clothes,
trying to make them look perfect and harmonious.
(2) Matching personality traits
The way we dress must match our personality characteristics,
corresponding to our body shape,
and professional characteristics.
It is best to keep your own style,
show your outstanding personality,
but absolutely not follow the “fashion” blindly.
Lesson 2: When you’re in a dilemma,
-try your best to solve the problem
Trinh Uyen Khiet is known as the “Fairy Prince” of China.
His works are mainly for children,
with cute and educational fairy tales.
Trinh Uyen Khiet in real life is also a witty humor,
full of charm and always transmits that humor to those around.
He was the first author to set up a personal monthly magazine,
and at the same time holds the best-selling record
for more than twenty years
of the “Fairy Prince” magazine,
which cannot but be considered a miracle.
With his way of doing this,
many people did not understand,
even some people in the same industry and the media also said that
he was “personal heroism”, “uncharacteristic”…
When he received an interview.
Interviewed by Southern Character Weekly,
Trinh Uyen Khiet,
who always kept a childish soul,
used self-mockery to prank reporters
and relieve her of the siege.
The reporter asked:
“Why did you choose to write dong dong?”
“I am a coward who does not dare to sacrifice myself
for the change of the world,
so I have to write homonyms to escape reality.”
The reporter asked:
“Why did you create the monthly Prince of Fairy Tales?
to have been writing for twenty years alone,
“Because of my narrow heart,
I cannot share with any author in a book.
As for writing for twenty years,
it’s because I’m too lazy to advance.”
the reporter boldly asked:
“When you die,
what do you want to write on your grave?
what advantages do you think you have?”
He still gushed himself to the end,
“I will write,
an illiterate man who has written all his life is buried here.
What’s the advantage,
I’m really shy,
so I’m not entangled with anyone.”
Many celebrities were questioned
by reporters to the point of anger,
anger at the scene or resolutely silent;
The next day,
a reporter’s article will immediately appear in the newspaper,
criticizing this person as arrogant,
the other being conceited,
fans also feel disappointed
because of the idol’s lack of bravery,
the image of they will be more or less affected.
when facing problems or thorny judgments,
try to be like Trinh Uyen Khiet,
use self-deprecating methods to calm down,
speak harmoniously and happily,
so you can leave an impression.
He is an intelligent person
who is in good shape in the eyes of others.
Psychologists believe that self-surrection is
Balance project regulates psychological balance,
like a psychological massage machine.
When you are isolated and don’t know where to turn,
you can use self-surrender to relieve the siege.
In life, we inevitably encounter some awkward situations.
try using self-reflection to get yourself out of that awkward situation.
This can not only create a happy
and harmonious talking atmosphere,
but also can make you live comfortably and liberally,
make yourself more lovable,
and also make you both get their own face.
In fact, human-to-human friction happens anytime and anywhere.
If at this time,
the two do not yield to each other,
it is very easy to have a conflict.
Especially when there are people around to watch,
both want to end this dilemma
and don’t want to admit defeat,
so we have to learn to self-confident to resolve this situation.
Psychologists have conducted an interesting study,
related to “the sexiest male image in women’s hearts.”
They let women listen to tapes,
inside recording the self-introductions of many different men,
then asked the women to choose the man they liked the most.
The results showed that the most loved witty men,
especially those with self-indulgent spirits,
who used themselves as jokes were rated as “extremely sexy”.
Some psychologists say that
humor is the deepest wisdom,
while self-reflection is the highest boundary of humor.
Absolute narcissism is not a lack of self-esteem
but an expression of confidence and intelligence.
Self-confident people often show an optimistic attitude to life,
when communicating with the outside,
they will have a pretty good relationship.
everyone inevitably encounters awkward situations.
some people deliberately make fun of your shortcomings.
there is a middle-aged teacher
who is bald and has thinning hair.
Students jokingly called “The Venerable Master.”
The teacher knew that he was not angry,
but during class he laughed and said:
“My bald head is also beneficial,
don’t you see our classroom is brighter than other places?”
This joke made the students laugh,
but after that,
the students all said that the teacher was close and funny,
and at the same time couldn’t bear to laugh at the bald teacher.
And if the teacher was very angry at that time,
feeling that his dignity was damaged,
but severely scolded the students,
then surely the students not only did not review their behavior,
but on the contrary also felt that
their teacher did not have a style,
and deliberately teasing
and nicknamed the teacher.
due to an unexpected incident,
people just stand and look at each other,
not knowing how to resolve the dilemma.
a leader is giving a speech on stage,
suddenly the microphone is broken,
The organizer secretly thought this leader would be angry,
the audience below was also angry.
the quick-witted leader said:
“This speaker thinks I’m too weak,
afraid that I will lose face,
so I deliberately cause trouble to get applause.”
So the audience applauded in response,
feeling that the leader was very peaceful and humorous,
the organizer also thanked him,
the tense situation was suddenly resolved.
If we have a dilemma in life,
we don’t know how to do it,
it is also a good suggestion to make a joke,
which not only does not adversely affect the overall situation,
but also makes the overall situation worse to be reconciled,
and self-worth also increased rapidly.
Self-motivation is a wonderful way to cure awkward situations,
making fun of ourselves can easily create an atmosphere of comfort and joy,
which in turn makes people like you even more.
(1) When faced with an awkward situation,
self-surrender can help you escape and still save face
When you are faced with an unexpected dilemma,
neither anger nor anger can get you out of the situation.
But skillfully using self-surge,
you can escape and still save face.
(2) Facing a challenge,
self-indulgence can help you fight back
When others challenge you,
you can’t directly counterattack,
instead you can bring yourself out as a weapon,
-letting the opponent automatically retreat in your humor.
Lesson 3: No matter how difficult it is,
There is a saying:
“When people have bad luck,
they will choke when they drink water”.
Will Bowen – famous American psychologist,
author of the best-selling book A Complaint Free Wrold said:
“There are too many things in the world that can cause us to complain.
lack of sense of security…
all cause our souls to fall into a state of suffering,
thereby making us complain incessantly.
complaining not only cannot help us solve any problems,
but also makes our souls fall into a more passive state,
Our process of complaining about our plight is like gasoline putting out a fire
cough the opposite result,
more and more intense.”
Psychology believes that complaining is a psychological state
to balance yourself,
to release pressure and bad mood.
people complaining in a moderate way is beneficial
for psychological health,
but complaining too much will cause people
to generate negative emotions,
leading to mood swings.
Why does a leaky house always meet with rain at night,
why is it that people who fail are more likely to fail,
why is the gap between rich and poor not shortened,
Ten thousand questions also do not answer the question in the hearts
of those who like to complain.
Columbus said that the earth is round,
we are constantly moving in one direction,
one day we will achieve our goal.
Why do we feel like we are always standing still,
even wanting this to become that?
Why is everyone’s odds of being equal,
yet so many good things never come to us?
Where is our spring?
Where is the gentleman?
If someone told you that
your bad luck today was caused by the complaint of “an unlucky day”,
would you still dare to say that today is unlucky?
This is similar to the law of gravity in psychology,
which means that matter with similar properties will attract each other.
The same goes for psychological energy,
negative energy attracts negative energy,
and positive energy attracts positive energy.
When you go to work,
you wear a new pair of high heels,
you keep worrying that you must not twist your foot,
this actually happened;
you are worried that you will be late,
as a result waiting for the car takes too long;
You imagine the interview will be stressful,
the result is that you are speechless.
The law of gravitation states that
each event in a person’s life is actually “replayed” in your head,
whether hopeful or not,
the most intense events are thought over
and over again back in your head,
can become a reality.
It also means that your sincere “prayer” will bring you luck;
your incessant complaining will bring you bad luck.
In a group,
negative energy will attract each other,
maybe one complaint from one person will make the
whole room complain constantly.
on International Women’s Day,
the organizing body works.
Everyone was originally happy,
not knowing who said a sentence:
“It is rare to have a leisurely day like this,
to be able to get rid of the busy family.”
“Yes, it’s normally so hard,
my husband doesn’t know how to share it,
as if it were our fate.”
The more people who responded appeared,
the more people complained about sad things at home:
the more he talked,
the more energetic he was.
The result of an otherwise joyful celebration turned into a place to complain.
the activity ended,
they still had not stopped being angry,
and when they returned home,
they continued to complain.
In the end,
when they came to their senses,
everyone expressed dissatisfaction with the first “complainer”:
it is peaceful,
why are you talking about sadness?
Now everyone is unhappy,
it’s all your fault.”
A person who complains of self-pity will often not have a good communication relationship,
others around them feel the oppressive atmosphere.
Have you ever experienced a situation
where you were in a happy mood
and walked into the office,
but a colleague frowned and said:
“The job is bad,
there is no prospect.”
You also immediately feel inhibited,
thinking that the work is not satisfactory,
and the funny things that are about to be said will also be forgotten.
When the plane crashed,
everyone began to worry and complain,
a saying “Don’t worry,
I’m still here!”
of the captain is like a lifeline,
calms everyone down,
starts to think of possible methods.
This is the psychological suggestion mentioned in psychology,
people are all subject to suggestions from the information
that the surrounding environment affects,
generating moods and corresponding reactions to it.
people like to be with resilient optimists,
so they will receive positive psychological suggestions,
thereby becoming braver themselves;
on the contrary,
will not like to be with weak pessimists,
because they will have to suffer negative psychological suggestions,
so they will also lose their will.
Psychological suggestion affects not only others but also self.
Many successful people have a habit of encouraging themselves,
or practice smiling in front of the mirror,
no matter how great the difficulty,
do not complain,
and constantly encourage themselves “I am very good,
today I’m in a very good mood,
something funny will definitely happen”,
at this time,
when you open the window,
you will find that the dark clouds disappear,
the sky is high and clear,
it seems that the whole body is also filled with energy,
a person like you,
you will also be loved by everyone around you.
Complaining can not only affect others,
but also make people disgusted.
So, how do we keep ourselves from complaining?
(1) Find the cause
from myself, accept defeat
Just complaining is not the way to solve the problem,
just let us admit our failure,
find the cause from ourselves,
and then find the relevant solution.
you can not only cheer yourself up,
but also have the opportunity to start over.
(2) Don’t make excuses for yourself
We don’t make excuses for ourselves,
don’t put the blame on others.
and ask yourself to take responsibility
for what you’ve done.
Lesson 4: Take the initiative to visit others,
don’t wait until you need to remember
When watching TV,
we will be pleasantly surprised to discover a familiar face:
“I have seen the movie xx that he played”,
even though he only played a very small role without lines.
Whereas with the main character’s good acting,
we only have a little impression,
if he doesn’t do another movie in the future,
we will quickly forget it.
the biggest wish of the actors is that no matter how big
or small the role is,
how long they appear in front of the camera,
they just want to be remembered
by the audience.
There are even stars who do not regret creating scandals
to appear many times.
This phenomenon in psychology is known as the “multi-view effect”.
(Mere exposure effect).
In life, people always express feelings of affection for familiar things.
Entrepreneurs also know how to take advantage of the “look a lot”,
don’t spare money to spend on advertising,
because then viewers will be able to see it once in the morning
at the subway station,
once in the afternoon.
when I get home,
I turn on the TV and watch it again.
Give him a spot in the newspaper,
he can put in ten ad headlines.
The effectiveness of advertising is so great that
we don’t say much more,
only know that when facing many products of the same type,
customers will say:
“This is what I saw on TV,
spend money to post many ads.
So, definitely the quality of this product is very good.”
Regarding the “lots of sight effect”,
psychologist Zajonc did an experiment.
He gave the experimenter a set of pictures,
in which the situation was repeated.
Some photos appear more than twenty times,
some appear ten times,
and some only appear once or twice.
Then investigate how much the participants liked the photo.
The results found that the more photos appear,
the more popular they are;
and the photos that
appear little do not leave an impression,
let alone be liked.
There is also a similar experiment.
The psychologist invited a few volunteers to visit nearby residents
under the pretext of offering food.
These volunteers are divided into several groups,
some go to people’s houses three times a week,
some come once a week,
and some come once every two weeks.
As a result of the survey on the level of being loved
with these “salesmen”,
most people said that they have a feeling of closeness
with people they know face-to-face,
that is, love those who come to greet them
with goods many times.
Based on the principle of “look a lot”,
we want to quickly let others develop sympathy for us,
so that the relationship
between the two parties is more stable and profound,
we can use regular methods actively contact and inquire.
For example, when the temperature is low,
we can text to remind the other party;
Find a little reason for people to have the opportunity to gather to talk
and meet to increase.
Communication is like that,
being next to each other will become close.
do we also feel that someone
when we first meet has a bad appearance,
the more we look at it,
the more unfriendly it is?
some of the people we have little contact with,
initially find the two’s personalities incompatible?
the more we interact,
the more comfortable we feel,
the more we play,
the more we feel together.
no matter what status a person belongs to,
they all hope that they can receive the welcome of others.
You actively ask the other person,
the other person will feel that they are focused,
will want to be with you.
a close friend suddenly has little contact with us,
we will suspect:
“Why hasn’t he come to our house recently?”
We’ll miss him,
feeling like something’s missing.
This can be explained by psychological inertia.
The law of inertia in psychology shows that
when people face things that are arising
or may arise in the future,
they will base on their inherent thinking patterns
to judge and evaluate.
Previous life experiences form a mindset in each person’s heart,
which makes people feel secure,
so it is difficult to break.
Social relations also emphasize inertia.
With people who meet each other early in the evening,
we inevitably will have a feeling that feelings have arisen for a long time,
if one day he disappears,
we will feel lost and vaguely empty,
then discovered that this person has become a habit in his life.
In the mind of each person
have a few locations far
and near to each other.
If I have something,
I want to find someone to share it with,
and I will naturally arrange the order in my heart.
This is also psychological inertia.
The people you consider close are often the ones
who interact with you the most,
have been listed as “thought patterns”,
become part of the routine in life,
do whatever you want to think of them no matter what.
If you think about your stomach,
you will remember other people,
and others will remember you.
if you come home from work to bring gifts to your colleague,
the next time he goes on a business trip,
he will also remember you;
Last time you helped someone with a small thing,
next time they will help you too.
this psychology is called the principle of reciprocity,
which means that when others receive your favor,
there will be a feeling of debt in your heart,
and at the same time think of ways to repay the debt,
thus repaying the favor yours another time.
If you treat the people around you well,
they will treat you well.
There is a saying:
“It’s easy to be nice to others for a while,
it’s difficult to be nice to others for a lifetime.”
Unexpected goodness can make others feel suspicious:
“There’s nothing that can be done so well,
he must be up to something.”
If you don’t want people to think that your “good” is purposeful,
hoping to receive the affirmation of friends around,
you have to be proactive,
interested in asking friends,
This will become a habit in the other person’s life,
in the psychology will arise a feeling of trust
and dependence on you.
when friends have fun things in life,
they want to share them with you,
when you have difficulties,
friends are also ready to help you.
A simple question will shorten the emotional distance between people,
will make people feel that they are focused,
the other person will move closer to you.
(1) Actively inquire about leaders and colleagues
Actively ask the leader,
not flattery but a courtesy.
A “good morning” statement shows your respect for the leader.
When we are with colleagues,
we should take the initiative with our colleagues
to talk about common topics,
ask about the other’s mood.
(2) Actively inquire about parents
We have to regularly ask about the health of our parents,
a question “how are your parents lately?”
Show your care,
make your parents feel emotional.
(3) Take the initiative to ask friends
We have to take the initiative to take care of our friends,
saying “Everything is fine!” will make friends feel the warmth
-between the two sides.
asking friends does not need formality,
just being close is okay.
Lesson 5: Associate with influential people
A beggar on the street only through six people can get acquainted
with Bill Gates,
do you believe?
But social relations are truly magical and captivating.
This is the theory of Six Degrees of Separation
by psychology professor Stanley Milgram of Harvard University.
He said that the distance
between any two people in the world is no more than six people,
in simple words,
you can meet any stranger through at most six people.
In communication on social networks,
people consider themselves the center,
forming a network-shaped communication circle.
Here, each person is not a completely independent individual
but has an interaction with each other.
In the circle of communication,
there are always people who spin the communication relationship,
like a small glowing asteroid that radiates heat,
and even attracts worshipers in other circles.
Although the worshipers in other rings are not in direct contact
with the asteroid itself,
it is possible to start with the people next to it
or the person next to it,
so this ring will not stop opening. wide.
This is similar to the “Halo effect” in psychology,
describing people’s subjective feelings,
in the form of “love each other,
love the whole way,
hate each other,
hate the whole family”,
like Just as the moon emits a warm halo,
this halo will spread around,
illuminating a small area of the sky around it.
successful communicators are those who,
when they first appear,
will give off a special aura,
making them the focus,
and the person holding hands next to them,
the person who talks to them will also be appreciated heart:
the person next to the bloody character is definitely not an ordinary person.”
The most typical “Halo effect” is the “celebrity effect”.
It refers to the factors affecting communication relationships
like the halo of the moon,
and at the same time affecting the qualities
or characteristics of others.
We’re not here to teach you to flatter
or borrow someone’s reputation to express yourself,
just to tell you how to quickly expand your social network.
In the marketplace,
this is very clearly expressed in the saying:
“10% of success depends on the ability of
the other 90% is based on relationships.”
Relationships are even brought to the recruiting table,
becoming an important capacity equal to
or more than resume and experience.
There are young people who do not understand this point,
do not understand the meaning of the question
“what capital do you have?” of the recruiter,
hastily said that what he has is “handsome”,
the “capital” that
the employer asks here is
“Do you know any big bosses or customers,
have any close friends or relatives that can benefit the company?
” This is your working relationship.
At this time,
you definitely must not be modest,
definitely tell your relationships to the employer,
don’t be afraid of the employer,
because they are waiting for useful
and new information from you.
If you do not have existing relationships,
you must rely on your own abilities
and pay attention to associating
with influential people in the world.
you must not have the mentality of relying on “giants” to promote,
but must use a true learning attitude to absorb the advantages
and experiences of successful people.
Working in the way of a successful man,
you can also learn from his success.
In terms of expanding relationships,
salespeople have a method of developing potential customers.
first develop some influential focus customers,
then through them influence other customers.
It’s a bit easy to understand called
“fighting the enemy first must capture the king of the enemy”,
if influential people in the world say “this product is good”,
then it is guaranteed that the responders will rush,
this product will not worry there is no place to consume.
The higher a person’s status,
the more prestige he has,
so the easier it is for his words
and actions to convince others,
is considered a norm and standard.
This in psychology is known
as the “Appeal to Authority effect”.
The origin of this effect stems from the safety mentality,
because people often feel that
following authority will not make mistakes,
even if mistakes are not to be blamed:
“People like that are wrong,
let alone wrong,
the lake is me!”
for the powerful and famous,
people often have a strong curiosity and desire to explore.
If you take advantage of it,
you can turn this “celebrity effect” into a beneficial goal for us.
For people, when connecting with noble people,
it will make their own development path more favorable,
and will also make themselves successful faster.
(1) Associating with the powerful at the wine table
In places like the office,
the meeting room is often not easy to make friends.
But it is much easier to associate
with the powerful people on the wine table,
because on the wine table,
everyone will have a relaxed mentality,
remove barriers to prevent,
both sides will be more friendly,
In addition to the introduction of friends,
the connection is therefore convenient.
(2) Associating with powerful people requires “brave”
When we associate with powerful people,
we must be proactive and be well prepared.
Even if we encounter obstacles,
we must not despair,
but must be more persistent and determined.