Winning human heart! Chapter 30: Honoring Others You only freedom is the freedom to discipline yourself.-Martha Washington In 1915, the whole United States panicked at the risk of war. For more than a year, the nations of Europe fought each other and caused unprecedented loss of life and property. Does peace exist? No one can…
Winning human heart! Chapter 28: Giving Others Pride The rich admire success and rich, the poor complain and envy the success of others.- Aysa Angel In Memories of My Life with Maeterlinck (Souvenirs, My Life with Maeterlinck), Georgette Leblanc tells of the miraculous transformation of a Belgian “Cinderella” as follows: “A waitress at a nearby…
Winning human heart! Chapter 27: Encouraging Others Be careful with your thoughts, it is a friend or a most dangerous enemy. – Aysa Angel Pete Barlow is an old friend of mine. He earns a living by performing animal circus and vaudeville. I love watching Pete train funny four-legged actors and actresses. I’ve noticed that…
Winning human heart! Chapter 26: Saving Face for Others The hand that knows how to give flowers to others is the hand that knows how to store fragrance.- Aysa Angel Many years ago, General Electric was caught in the delicate matter of removing Charles Steinmetz as industry leader. Steinmetz was one of the company’s most…
Winning human heart! Chapter 25: Suggestions instead of commands I once had lunch with Miss Ida Tarbell, an author who specializes in biographies of famous people in America. While discussing the topic of how to be nice to people, she tells the story of Owen D. Young, the character in the biography she is writing.…
Winning human heart! Chapter 24: Acknowledging your mistakes before criticizing others Much of a person’s happiness or unhappiness depends on their character, not on their circumstances.- Matha Washington My niece Josephine Carnegie came to New York to work as my secretary. She is nineteen years old, graduated from high school three years ago, but she…
Winning human heart! Chapter 23: Indirect Criticism One day Charles Schwab was visiting one of his factories during his lunch break and came across several workers smoking under the “No Smoking” sign. He walked over to give each of them a cigar: “Boys, if you’re smoking outside, I totally approve of smoking.” These workers knew…
Winning human heart! Chapter 22: Before criticize, praise Under President Calvin Coolidge, a friend of mine was invited to the White House for the weekend. When I was about to enter the President’s office, my friend suddenly heard him say to a secretary: “Your dress is so beautiful, you are a very charming girl.” This…
Winning human heart! Chapter 21: Inspiring the spirit of overcoming challenges Once, Charles Schwab’s factory manager failed to meet his targets. He asked this person: “Why can’t a capable foreman like you make his workshop meet the target?”. The foreman replied, “I really don’t know. I tried everything, from encouraging, urging, scolding even threatening to fire,…
Winning human heart! Chapter 20: Presenting the Problem in a Vivid Way Years ago, The Philadelphia Evening Bulletin was attacked with a prestigious smear campaign. A malicious rumor claims that the newspaper is no longer attractive because it has too many ads but conveys too little information. Urgent action is needed to quell this rumor…
Winning human heart! Chapter 19: Evoking nobility J. Pierpont Morgan observes that people often have two reasons to act: a real reason that people don’t realize or intentionally hide, and a good reason that is declared in public. No matter how much you criticize, people still only act according to “real reasons”, while always wanting…
Winning human heart! Chapter 18: What Everyone Wants Want a spell that can end arguments, eliminate aversion, create goodwill, and make your audience listen attentively? Surely it is the saying: “I totally understand how you feel. If I was in that situation, I would definitely do the same.” This statement will make even the rudest…
Winning human heart! Chapter 17: Put yourself in someone else’s situation A person can be completely wrong but usually never admit to being wrong. So we shouldn’t condemn them because it doesn’t work! Instead, we can seek to understand them. Only extraordinary, wise and tolerant people can follow this path. There’s always a reason people…
Winning human heart! Chapter 16: To get The highest cooperation Do you believe in your own initiatives more than others give you? If that’s the case, then forcing others to accept your opinion would be a serious mistake on your part. It is better to offer a few suggestions and let others make their own…
Winning human heart! Chapter 15: Wisdom when encountering confrontation Talking too much about yourself is the habit of most people when trying to convince others to follow their way of thinking. You should give other people a chance to present their point of view. Most of them know more about their jobs and problems than…
Winning human heart! Chapter 14: The Secret of socrates When talking to people, you shouldn’t start with differences. Conversely, we can begin by emphasizing points on which both sides agree. If possible, keep emphasizing that both are striving for the same goal, the only difference between the two is the method. The answer “Yes” from…
Winning human heart! Chapter 13: Sweet honey in communication When we are in a state of anger and we can take all our anger out on the person who caused it, we will surely gloat a lot! But what about the opponent? They will not be able to accept my harsh tone and spiteful attitude.…
Winning human heart! Chapter 12: Frankly admit your mistakes A few minutes away from my home is a primeval forest that people call it forest park. There are white raspberry dust in the spring, where cute squirrels nest and raise children. I often go there with Rex, a small dog Bulldog like my Boston. Because…