Winning human heart!
Chapter 21: Inspiring the spirit of overcoming challenges
Once, Charles Schwab’s factory manager failed to meet his targets.
He asked this person:
“Why can’t a capable foreman like you make his workshop meet the target?”.
The foreman replied,
“I really don’t know.
I tried everything,
from encouraging, urging,
scolding even threatening to fire,
but they didn’t change anything.
My workers simply don’t have the capacity to work.”
This talk takes place at the end of the day,
before the evening shift begins.
Schwab asked the foreman to give him a piece of chalk,
then turned to the nearest worker and asked:
“How many batches did you pour in your shift today?”
“6”.
Saying nothing more,
Schwab drew a huge six on the floor
with chalk and walked away.
The evening shift began,
everyone who came saw the number written
and asked what it meant.
The people on the day shift replied that Schwab,
the biggest boss,
had come and asked them about the batches
they had completed and that he had recorded it on the floor.
The next morning when Schwab entered the workshop,
the number that had been adjusted
for the evening shift to a huge 7.
The morning shift workers told each other
that the evening shift thought they did better than us.
Then they’ll show the night shift what they’re capable of.
Everyone started working with great enthusiasm.
In the evening,
after the end of the shift,
the number 7 was deleted and replaced with the number 10.
Everything changed completely.
In a short time,
this factory became the most efficient
and productive place in the factory.
So what is the secret?
According to what Schwab shares:
“The best way to get work done is
to spark a healthy competition within the company.
Of course, we are not talking about the tricks
and tricks to earn more money,
but we encourage and create conditions for the desire,
the desire to show excellent ability to rise up in people’s hearts.”
It’s the desire to express yourself!
Challenging is a great way to encourage others to change.
Without challenge,
Theodore Roosevelt would probably
never become President of the United States.
When he returned from Cuba and was elected Governor of New York,
the opposition discovered he was no longer a legal citizen of the state.
At that time, Roosevelt panicked and wanted
to withdraw from the nomination list.
Thomas Collier Platt, later a New York State Senator,
turned to Roosevelt,
challenging him in a loud voice:
“Is the hero of San Juan Hill no more than a coward?”
So Roosevelt was determined to keep running and history was made
when he became President of the United States.
This challenge not only changed his life,
but it also made a huge impact
on the future of his country.
“Every human being has fears.
The brave are those who overcome fear and step forward,
sometimes death awaits,
but often they triumph” was the motto of the bodyguards
of the ancient Greek king.
There is no greater challenge than the opportunity
to rise above and overcome those fears.
Frederic Herzberg is one of the very famous scientists
of human behavior.
He studied the work attitudes of thousands of workers
and senior managers.
He found that the most important motivating factors for employees,
not money,
a good work environment,
or benefits; but the work itself.
If the job is interesting,
creating conditions for development,
demonstrating capacity,
employees will be very attached and always motivated
to complete the job well.
This is also what everyone wants: to have a chance to try;
opportunity to break through,
express;
opportunity to prove your true worth,
to grow and win.
Principle 21: Know how to evoke the spirit to overcome challenges
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Part III Summary – 12 Ways to Get Others to Think Like You
Principle 10: The best way to resolve an argument is to not let it happen.
Principle 11: Respect the opinions of others. Never say, “You’re wrong!”.
Principle 12: If you’re wrong, admit it quickly and frankly.
Principle 13: Always start with a friendly attitude
Principle 14: Ask questions that make people say “yes” immediately
Principle 15: Let the other person feel like they are in charge of the conversation
Principle 16: Let others believe that it was they who came up with the first idea.
Principle 17: Honestly look at things from the other person’s point of view.
Principle 18: Empathize with the desires of others.
Principle 19: Inspire nobility in others
Principle 20: Know how to present problems vividly.
Principle 21: Know how to evoke the spirit to overcome challenges.
