Attempt to seduce the customer with the latest fashion, the finest design, and the most attentive service. — Amancio Ortega quotes
Why? You must appear three times in the newspapers: when you are born when you get married, and when you die. — Amancio Ortega quotes
Who is Amancio Ortega? Amancio Ortega is a Spanish billionaire businessman who is the founder of Inditex fashion group, best known for its chain of Zara clothing and accessories shops. Ortega is the second richest person in Europe after Bernard Arnault.
How? I am the property of my business, not the reverse. — Amancio Ortega quotes
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1. The customer has always driven the business model. — Amancio Ortega quotes
2. The key part of Inditex’s business model is its human capital. — Amancio Ortega quotes
3. The motivation of almost 90,000 individuals working towards a single objective. — Amancio Ortega quotes
4. The creation of new chains and the widening of our product ranges is our response to the new opportunities of the environment. — Amancio Ortega quotes
5. The customer has always driven the business model. — Amancio Ortegat quotes
6. The customer has always driven the business model. — Amancio Ortega quotes
The customer must continue to be our main central of attention, both in the creation of our fashion collections and in the design of our shops,
of our logistical system and of any other activity. — Amancio Ortega quotes
7. The demands which the economic environment has made of us have made clear the strength of this business model,
its capacity to adapt in a flexible manner to the demands of the market,
and the solidity of its expectations of profitable growth in the future. — Amancio Ortega quotes
8. The desire for innovation and constant improvement with which we began this project 36 years ago is the motivating idea which has guided us up to the present time.
Now we have the privilege of seeing how this original idea, from which many others, with an open and creative mind, have emerged and continue to emerge, has converted itself into the Inditex Group.— Amancio Ortega quotes
9. The future will be marked by the result of combining the flow of accumulated experience with the youth of those who, day by day, join the Group,
and these ingredients are going to make it possible for us to continue to this great project forward with the confidence of the first day. — Amancio Ortega quotes
10. The good governance of the company, and a transparent decision, making process, is inscribed in the very culture of our group. — Amancio Ortega quotes
11. The key part of Inditex’s business model is its human capital. — Amancio Ortega quotes
12. The main advantage of our model: flexibility to adapt our offer to market demands. — Amancio Ortega quotes
13. The motivation of almost 90,000 individuals working towards a single objective. — Amancio Ortega quotes
14. The primary goal of satisfying the appetite for fashion of our numerous customers worldwide.
This requires a constant quest for innovation, creativity and cultural involvement at all international levels. — Amancio Ortega quotes
15. The problem of succession in businesses anywhere in the world arises from the fact that not all legal heirs are suitable. — — Amancio Ortega quotes
16. The success of your business is based in principle on the idea of offering the latest fashions at low prices,
in turn creating a formula for cutting costs: an integrated business in which it is manufactured, distributed and sold. — Amancio Ortega quotes
17. The problem of succession in businesses anywhere in the world arises from the fact that not all legal heirs are suitable. — Amancio Ortega quotes
18. The increase of Inditex’s turnover, with a compound annual rate of 24% in the last five years,
has been accompanied by an upward evolution of the company’s results. The cash flow has tripled in this period. — Amancio Ortega quotes
19. The future of Inditex is tied to our capacity to respond day by day to the demands of the market and to design and set in motion new projects which are capable of connecting with the desires of our clients around the world. — Amancio Ortega quotes
20. The creation of new chains and the widening of our product ranges is our response to the new opportunities of the environment. — Amancio Ortega quotes
21. The future will be marked by the result of combining the flow of accumulated experience with the youth of those who, day by day, join the Group,
and these ingredients are going to make it possible for us to continue to this great project forward with the confidence of the first day. — Amancio Ortega quotes
22. The international expansion of the group in 1999 has continued at an intense rate.
Inditex is present in already thirty countries, nine more than the previous year. — Amancio Ortega quotes
23. This diversity is synonymous with open-mindedness and flexibility, and pushes us to continue evolving, with enthusiasm and perseverance,
towards new projects. — Amancio Ortega quotes
24. To satisfy the needs of our customers with the latest in fashion. — Amancio Ortega quotes
25. Innovation and constant improvement… must keep on being the motivating idea of our Group throughout the 21st century. — Amancio Ortega quotes
26. It’s the main objective… the growth of the Inditex group. Its daily task is marked by self-improvement and the continual search for new opportunities. — Amancio Ortega quotes
27. Inditex’s strategic plan foresees a total of 4,000 stores in the next five years. — Amancio Ortega quotes
28. I am the property of my business, not the reverse. — Amancio Ortega quotes
29. I’ll keep working until the end. — Amancio Ortega quotes
30. In the street, I only want to be recognized by my family, my friends, and people I work with. — Amancio Ortega quotes
31. Innovation and commitment towards our customers define our corporate culture. — Amancio Ortega quotes
32. Innovation and constant improvement must keep on being the motivating idea of our Group throughout the 21st century. — Amancio Ortega quotes
33. I would like to underscore an issue which in my view is essential in such a sizable Group as Inditex. — Amancio Ortega quotes
I am talking about the human ‘touch’: matters such as team building, internal motivation, — Amancio Ortega quotes
promotion, reconciliation of work and family or training of officials, all of which are a key for a steady progress and success of a company such as ours. — Amancio Ortega quotes
This idea must permeate all the spheres of the company.” I’ll keep working until the end. — Amancio Ortega quotes
34. International expansion carried out both independently and through agreements with other companies, — Amancio Ortega quotes
is the object that cannot be delayed and will allow us, through diversity, to enrich our culture and vision of the market. — Amancio Ortega quotes
35. On the street, I only want to be recognized by my family, my friends and people I work with. — Amancio Ortega quotes
36. Once again we will have to be enthusiastic and exacting in order to convert ideas and projects into reality. — Amancio Ortega quotes
37. One thing hasn’t changed, the innovative spirit and urges for improvement that was the driving force back then. — Amancio Ortega quotes
38. Our daily task is marked by self-improvement and the continual search for new opportunities. — Amancio Ortega quotes
39. Our formats have opened 439 new stores during the year in which the landmark number of 3,000 stores has been exceeded; with this respect,
it must be pointed out that the opening of the store number 2,000 took place merely two years ago
and only six years have elapsed since the opening of our store number 1,000. — Amancio Ortega quotes
40. All employees, with the latest fashion trends foremost in mind,
perform their jobs while paying close attention to environmental and social issues,
which confers a high degree of responsibility to their creative work. — Amancio Ortega quotes
41. All of the chains in our group will continue to strive to bring their concept of fashion to new customers all over the world. — Amancio Ortega quotes
42. Attempt to seduce the customer with the latest fashion, the finest design, and the most attentive service. — Amancio Ortega quotes
43. Business efficiency is… an expression of the quality of the management of our business,
the complex network of activities of a vertically integrated fashion distribution group, which designs, produces and sells in three continents. — Amancio Ortega quotes
44. Companies are comprised of human beings without the effort,
professionalisms, and motivation of whom… no achievement could be made. — Amancio Ortega quotes
45. Complacency is the worst. I never allow myself to be content with what I have done, and I have always tried to instill this in everyone around me. — Amancio Ortega quotes
46. We cannot limit ourselves to continuing on the path we have already opened. — Amancio Ortega quotes
47. Dynamic decision-making, common sense, a sense of commitment
and self-criticism guided by motivating leaders are the key values underpinning this shared determination to take fashion to all corners of the globe. — Amancio Ortega quotes
48. Each employee’s sense of initiative, the enthusiasm our teams display in the course of their daily work. — Amancio Ortega quotes
and the motivation they convey to other teams are the real secrets of the group’s success. — Amancio Ortega quotes
49. You must appear three times in the newspapers: when you are born, when you get married, and when you die. — Amancio Ortega quotes
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50. More than 12,000 people from many different countries currently make up our group. — Amancio Ortega quotes
This diversity is synonymous with open-mindedness and flexibility, and pushes us to continue evolving, with enthusiasm and perseverance, towards new projects. — Amancio Ortega quotes
51. Proof of our business’s great capacity to generate funds. — Amancio Ortega quotes
52. Putting our capacity for profitable growth in the long term to the scrutiny of investors. — Amancio Ortega quotes
53. Die of success? Give me a break! We’ve only just started. — Amancio Ortega quotes
54. Zara will remain the largest and most international brand. — Amancio Ortega quotes
55. Store employees have the best understanding of… customer tastes. — Amancio Ortega quotes
56. Success is never guaranteed. — Amancio Ortega quotes
57. Grow or die. If you want to innovate, don’t focus on the results. — Amancio Ortega quotes
58. We must be able to retain talent, keep our staff motivated and recruit new individuals in the company at a fast pace,
and to achieve at the same time for the company a fresh look and the required ambition to be the driving force enabling us to meet new and ambitious purposes. — Amancio Ortega quotes
59. We had the certainty of a philosophy and a business culture capable of facing up to the challenges which were arising. — Amancio Ortega quotes
60. We cannot limit ourselves to continuing on the path we have already opened. — Amancio Ortega quotes
61. We must be aware that the experience we have gained is not enough to guarantee our leadership.
We must also be faithful to the commitment to effort and improvement which inspires our company. — Amancio Ortega quotes
62. We attempt to seduce the customer with the latest fashion, the finest design, and the most attentive service. — Amancio Ortega quotes
63. We are convinced that our supply chain requirements,
which are always complemented by monitoring and advisory programmes to encourage improvements in working conditions at our suppliers’ factories, represent significant progress for the entire textile industry. — Amancio Ortega quotes
64. We cannot limit ourselves to continuing on the path we have already opened
and once again we will have to be enthusiastic and exacting
in order to convert ideas and projects into reality in a world that is advancing at great speed. — Amancio Ortega quotes